Processing Time

All orders are processed within 7 business days (excluding weekends and holidays). Orders placed after 24 hours will be processed on the next business day. Please note that processing times may vary during peak seasons or promotions.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on your location and the shipping method selected:

• Standard Shipping: 7 business days
• Expedited Shipping: 7 business days
• Overnight Shipping: 7 business day

Delivery estimates do not include processing time.

Shipping Methods

We offer the following shipping options:

• [Carrier Name] (Standard, Expedited, Overnight)
• [Carrier Name] (Standard, Expedited, Overnight)
• International Shipping is available for select countries. Please note that international orders may be subject to customs fees and taxes.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on the carrier’s website.

International Shipping

We currently offer international shipping to USA, UK, UAE, Denmark, Russia and Germany. Please note that you may be responsible for customs duties and taxes upon arrival. These fees are calculated by the customs agency of the destination country, and we have no control over these charges.

Lost or Damaged Items

If your order is lost or damaged during transit, please contact us immediately at info@chaglobaltraders.com. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund, as necessary.

Address Accuracy

Please ensure that the shipping address entered at checkout is correct. We are not responsible for items delivered to incorrect addresses due to user error. If you realize you’ve made a mistake, contact us as soon as possible so we can attempt to correct it before the package is shipped.

Shipping Restrictions

We do not ship to P.O. Boxes or certain international locations due to shipping restrictions.